Pleasing and Satisfying Customer Experience Published in November 17, 2021 Go! I first met Peter when I enquired about buying my first yacht. As a first time buyer I knew next to nothing about valuations or what to look for in a boat purchase. What followed over the next few weeks was one of the most pleasing and satisfying customer experiences I have ever had. Peter was amazing! Even though he was acting for the seller nothing was too much trouble for Peter. He took me out on several yachts, he explained the principles of yacht valuations to me, he showed me how everything worked, he gave me string of names for various maintenance contractors and he even organised for a friend of his to help me sail the yacht back to Sydney from Pittwater during lockdown (legally allowed!). I have no hesitation in recommending Peter if you are selling or buying a yacht. I will be back in touch when I decide to upgrade! – David Bell